Governments See a Bumpy Road Ahead of Digital Engagement

The digital age is upon us. People everywhere now expect services to be mobile – even from their government. Faced with unique challenges and budget constraints, Governments have fallen behind the private sector in digitizing business processes, however, the opportunity remains. Join us as we dive into the unique challenges governments around the world are facing with content management and how you can take the first step to streamlining your operational processes.

Although governments see tremendous opportunity in digitizing the business to better serve citizens and improve internal processes, lack of funding and outdated systems hamper efforts. In the near term, governments need to digitize core operational processes as a practical approach by focusing on shared service capture and case management.

This IBM-commissioned profile of government information management professionals examines the challenges of dealing with the increase in digital and unstructured content as well as the roles that shared capture service and improved case management can play in mitigating these issues, based on Forrester’s own market data and a custom study of the same audience.

For more information about the webinar, click HERE