Building Empathy: A Key to Thriving Workplaces

Empathy is often stereotyped as a squishy “soft” skill—either irrelevant to, or problematic for, the bottom line. In fact, the opposite is true: empathy is an organizational superpower that makes collaboration more efficient, employees happier, and leadership more effective.

A whopping 85% of CEOs in a recent survey said empathy was important for their bottom line, and over 90% of employees said they’d be more loyal to an empathic company. In the hunt to recruit and keep top talent, making team members feel seen and heard is a key competitive advantage

In this talk, Stanford’s Jamil Zaki will share key insights from the science of empathy—showing corporate leaders:

• Empathy is more than one thing
• It’s a learnable skill
• It resides not only in people, but in cultures

This session is for anyone who wants concrete strategies for bringing empathy in the workplace.