Using Social Media to Connect With Your Residents

Benefits

Technology is driving organizations to reassess the way they work. Technology is allowing us to do things we have not been able to do before. Employees, partners and constituents have changing expectations of how they want to work with you. Are you listening?

Resiliency is function of leadership. Learn to listen, live, and lead in the Networked Age. Leadership is communication. Gain an understanding of what the Networked Age means to leaders and their leadership from the man who helped the leaders in the Pentagon realize the potential in the new media environment.

People are overloaded with information and inundated with messages brought about by technological innovations. Learn how technology is changing your customer and constituent's expectations. Discover ways to maximize communication effectiveness leading to gains in operational efficiency to become a more agile organization.

Social media is the democratization of publishing. So how do you rise above the milieu when everyone has the opportunity to let his or her voice be heard? Learn to cut through the noise while giving voice to your constituents and provide value to your communities through social media.