Deliver Great Customer Experiences While Reducing Costs With CSM

This demo explores how ServiceNow's Customer Service Management (CSM) solution takes your customer service to the next level while controlling operating costs. We will see how you can resolve issues quickly and delight customers with AI-powered self-service as well as set your agents up for success with real-time information to boost their productivity. Built on the Now Platform, the single system of action for the enterprise, CSM leverages platform-native AI to improve deflection, foster productivity, and streamline processes. Join us to see it in action!