Taming Complexity With AI

Picture this scenario: you’re a customer service representative at the DMV. You’re working with a customer who is trying to update their license but doesn’t have the right paperwork. You know there are alternative documents they could use, but they are buried deep in a 450-page manual. What if instead of leafing through that massive document to find the needle in the haystack, you instead consulted a conversational AI tool that could quickly and efficiently pinpoint the information in the manual?

That is where the power of AI comes into play. It can take very time-consuming and complex processes and make them easier.

Join us online Wednesday, March 12 at 2 p.m. ET/11 a.m. PT to learn from government and industry experts about how AI can transform the way agencies work.

Specifically, you’ll learn:

How AI could help align siloed departments and agencies.
Where the biggest AI pain points exist.
Use cases and best practices from agencies who have simplified their processes with AI.

Speaker and Presenter Information

Dr. Matthew McCarville, DBA, MBA, MSBIA, MScPM, CSM, State Chief Information Officer, Chair, Nebraska Information Technology Commission, Agency Director, Nebraska Office of the Chief Information Officer

Craig P. Orgeron, CPM, Ph.D, Executive Director and State Chief Information Officer, Mississippi Department of Information Technology Services

Chris Dilley, Chief Technology Officer, State & Local Government, ServiceNow