Making SAM Tools Work: Insights from IT Support
Join Mark Feinman for an encore presentation of his popular IAITAM conference session. With over 15 years of experience in ITAM tools and technologies, Mark shares practical insights on transforming SAM tools from basic maintenance systems into strategic business enablers.
What You'll Learn
- The Evolution of IT Complexity: How SAM requirements have changed from the 1980s to 2025
- Maintenance Lifecycle Management: The four stages of effective SAM tool maintenance
- Beyond Basic Maintenance: Why standard upkeep isn't enough for modern SAM success
- Skills for Effective Support: Essential technical and business skills needed today
- Custom Solutions: Real examples of addressing unique business challenges
- Optimization Strategies: Performance improvements and collaboration techniques
- Learning from Failures: Case studies of what can go wrong and how to avoid it
Who Should Attend
- IT Asset Management professionals
- Software Asset Management administrators
- IT directors and managers
- Systems administrators managing SAM tools
- Anyone responsible for optimizing ITAM tool performance
Speaker and Presenter Information
Mark Feinman is a Senior ITAM Specialist with expertise in installation, configuration, administration, monitoring, and programming across ITAM platforms. His focus areas include troubleshooting, automation, and business skills development for effective SAM support.
Relevant Government Agencies
Air Force, Army, Navy & Marine Corps, Intelligence Agencies, DOD & Military, Office of the President (includes OMB), Dept of Agriculture, Dept of Commerce, Dept of Education, Dept of Energy, Dept of Health & Human Services, Dept of Homeland Security, Dept of Housing & Urban Development, Dept of the Interior, Dept of Justice, Dept of Labor, Dept of State, Dept of Transportation, Dept of Treasury, Dept of Veterans Affairs, EPA, GSA, USPS, SSA, NASA, Other Federal Agencies, Legislative Agencies (GAO, GPO, LOC, etc.), Judicial Branch Agencies, State Government, County Government, City Government, Municipal Government, CIA, FEMA, Office of Personnel Management, Coast Guard, National Institutes of Health, FAA, Census Bureau, USAID, National Guard Association, EEOC, Federal Government, State & Local Government, FDA, Foreign Governments/Agencies, NSA, FCC
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Jul 24, 2025, 11:00am - 12:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
The SIE Group
