Powering Public Sector Workforce Efficiency with ServiceNow & Workday

Delivering workforce efficiency, employee satisfaction, and agile service delivery is becoming increasingly challenging amid legacy systems and fragmented processes. Achieving these outcomes requires federal agencies to adopt a smarter, more unified approach to managing the employee lifecycle.

In this interactive Tech Talk, we explored how the ServiceNow AI Platform and Workday work together to deliver a seamless employee experience across HR, IT, finance, and facilities, without disrupting existing Enterprise Resource Planning (ERP) or Human Capital Management (HCM) investments. Attendees learned how to create a centralized experience layer that simplifies interactions, automates cross-functional AI workflows, and accelerates mission outcomes.

We shared a real-world demonstration of the ServiceNow AI Platform and Workday integration in action and offered insights into the latest platform innovations designed to extend enterprise capabilities and maximize ROI.

Whether agencies were modernizing onboarding, enhancing workforce engagement, or streamlining operations, this session provided actionable strategies to drive transformation across the federal workforce.