Paperless Billing: Cut Fraud, Costs, and Delinquent Payments



Paper-based billing isn’t just inefficient — it’s costly, risky, and slow. Rising check theft and payment fraud put residents’ data and public funds at risk, while outdated processes cause delays and drain staff time. At the same time, residents expect fast, secure, and convenient digital options — and the federal government’s move to phase out paper checks makes it clear that digital payments are the future.

 

Join Governing, InvoiceCloud, and Hernando County, Florida for a live webinar to learn how agencies can cut fraud, reduce costs, prevent delinquent payments, and speed up service delivery by moving to fully digital billing and payments.

 

You’ll learn how to:

  • Prevent fraud before it starts with secure digital payment platforms that reduce theft and compromised data.
  • Accelerate payments by up to 40%, strengthening cash flow and avoiding unnecessary service disruptions.
  • Reduce call volumes by up to 69% and lobby traffic by half, freeing staff to focus on higher-value priorities.

Speaker and Presenter Information

Charlie Jennings
Billing & Collections Supervisor, Hernando County Utilities Department

 

David Nieves
Area Vice President of Alliances at InvoiceCloud

 

Bob Bennett � Moderator
Senior Fellow, Center for Digital Government

Relevant Government Agencies

Other Federal Agencies, Federal Government, State & Local Government

View Exhibitor/Sponsorship Details


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Event Type
Webcast


When
Tue, Sep 16, 2025, 1:00pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Event Sponsors

Invoice Cloud


Organizer
Government Technology | Governing


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