Reimagining Government Service Delivery: The Transformative Power of AI-Driven CRM for State & Local Government
The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in addressing these evolving demands. Enter AI-powered ServiceNow CRM—a game-changing solution that redefines how public sector agencies engage, serve, and inspire trust.
Join us for a forward-looking discussion with ServiceNow thought leaders and public sector innovators. Discover how our AI-driven platform empowers agencies to revolutionize service delivery. Learn how AI automates repetitive processes, streamlines service workflows, and creates intuitive, digital-first interactions that elevate the citizen experience.
This is more than a CRM—it’s a pathway to building modern, efficient, and citizen-centric government services. The future of public service starts here.
Speaker and Presenter Information
Tanya Berovin, Principal Gen AI Specialist - Public Sector, ServiceNow
Phil Calzadilla, Director, CRM & Industry Sales - State and Local Government, ServiceNow
Relevant Government Agencies
State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Thu, Oct 2, 2025, 1:00pm - 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
ServiceNow Government Team at Carahsoft