Connected Government 2026: How AI Can Build Smarter, Secure, and More Responsive Communication Ecosystems

The line between communication, collaboration and constituent engagement has disappeared. Hybrid work, AI integration and rising public expectations are redefining how governments operate and serve.

The next era of state and local leadership depends on a unified approach — one that connects people, data, and decisions seamlessly across every channel.

Join Government Technology and RingCentral for a forward-looking discussion on how agencies are preparing their communication ecosystems for the future — modernizing the way employees, departments, and residents connect in real time while maintaining the highest standards for security, compliance, and trust.

You’ll learn:

• What’s next for unified communications: How integrated voice, video, and messaging platforms are becoming the new foundation for government operations.
• AI in action: Real examples of how conversational AI, intelligent routing, and virtual assistants are improving service delivery, workforce collaboration, and accessibility.
• Data-driven efficiency: Using analytics to manage workloads, forecast needs, and improve responsiveness across departments and constituent services.
• Security and compliance readiness: Building policies and guardrails that enable innovation without compromising privacy or transparency.
• The 2026 vision: Preparing your workforce, infrastructure, and governance for the era of AI-powered collaboration.
   

Whether you’re a CIO, IT director, communications leader, or operations manager, this conversation will help you cut through the noise — and understand how smarter, unified communication tools will define effective, trusted government in 2026 and beyond.