From intelligent automation to advanced data analytics, real-world artificial intelligence (AI) applications are driving measurable improvements in efficiency, transparency, and service delivery. For example, AI-powered chatbots are handling routine questions from citizens about such topics as how to apply for benefits, freeing up government employees to work on more complex issues. And AI is useful in optimizing resource allocation, such as i...

The Digital Government Institute team has been covering the topic of Government Customer Experience since our founding in 1998. Each year we produce two virtual programs focusing on “Improving Public Sector Customer Experience.” This virtual workshop is designed to provide valuable insights and practical strategies for government CX leaders and IT professionals to revolutionize the way they engage with citizens and support their wo...

This training will examine the exchange/sale authority as discussed in Federal Management Regulation (FMR) 102-39. The class will review how agencies can recoup proceeds from sales of government personal property and use those funds to reduce the cost of procuring replacement property. This free 1-hour virtual training will be held on Tuesday, September 09, 2025 11:00am PT.This training is open to federal employees, military personnel, DOD civ...

Join Google Public Sector, Egen and Carahsoft for a half-day, hands-on workshop designed to help public agencies explore how well-defined AI building blocks and intelligent workflows can unlock real transformation. From smarter infrastructure to justice reform, workforce innovation, and health program integrity, agentic workflows are helping public agencies move faster, with greater impact. Smarter government starts here with AI-powered workfl...

Join Us in San Diego for the Futurecon Cybersecurity Event! Hear from our esteemed speakers while gaining up to 10 CPE credits. Immerse yourself in the latest cybersecurity developments to gain valuable insights in today’s dynamic threat landscape. Learn how to effectively manage risk, demo the newest technologies from an array of different sponsors, and network with your local community. Don’t miss our special ceremony recognizing...

Join us to learn how leading electric, gas and water utilities are using artificial intelligence and modern analytics to solve operational challenges, boost performance and deliver better service. Backed by over 20 years of industry experience, our experts will walk you through real-world success stories and actionable strategies for transforming raw data into predictive insights. During the webinar, attendees will learn how to:Tackle core uti...

Join Google Cloud Security for an essential three-part webinar series designed to help public sector and higher education teams move from a reactive to a resilient defense.This series provides a practical roadmap to:Proactively hunt threats using AI-powered SecOps and threat intelligence.Implement a Zero Trust framework by securing the browser as a critical control point.Master rapid incident response to minimize impact and ensure operational...

Join Red Hat online to explore how automation in OpenShift environments can help NASA improve mission precision, efficiency and reliability. From spaceflight operations to managing vast scientific datasets, OpenShift offers a secure and scalable foundation for mission critical workloads.Automation streamlines deployments, reduces manual effort and ensures consistent processes across development, testing and operational environments both on pre...

Whether you're new to Adobe Illustrator or looking to refresh your skills, this webinar is designed to help public sector teams confidently create, edit, and manage vector-based graphics with ease. Join our complimentary webinar to discover how Adobe Illustrator can support government staff in communications, public affairs, digital content creation, and visual design. In this session, attendees will learn how to:Navigate the Illustrator inter...

Today’s virtual training demands more than a lecture and a slide deck. To truly connect with learners, organizations need interactive environments that inspire participation and improve knowledge retention. One of the most effective ways to achieve this is through gamification—tapping into people’s natural drive for competition, achievement, and rewards to transform training into an engaging, memorable experience. Register no...