State and local governments are under increasing pressure to do more with less—streamlining operations, increasing transparency, and delivering better services to constituents in need while managing aging infrastructure and tight budgets. Traditional finance and supply chain systems often lack the agility and integration required to meet today’s demands. In our recent webinar, we explored how agencies can gain visibility and contro...

Legacy federal IT deployments have evolved into a patchwork of point solutions, requiring manual workarounds that fail to meet efficiency goals and comply with administrative policies and requirements. ServiceNow puts AI to work for your agency to address these challenges—modernizing legacy systems and transforming services and experiences. Our platform is designed to meet today’s mission needs: speed, efficiency, cost-effectivenes...

Federal agencies and public sector organizations face mounting workforce challenges, and the pressure is on to navigate complex policy mandates, streamline fragmented processes, and overcome aging system constraints—all while maintaining efficient operations. And it continues to change—but with disruption comes the opportunity to reimagine and realign for impact.In this practical, insight-packed session, our experts discussed how t...

Tackling security and compliance risks is an enabler to successful cloud adoption. In this session, we explored how public sector organizations can incorporate ServiceNow Vault into their overall security and compliance posture to bolster advanced data security and privacy controls. The session was designed for the CISO—and those who support the CISO—covering key topics such as platform encryption, zero trust, data privacy, and mal...

Amidst the AI buzz, state and local governments are seeking ways to realize tangible value and real ROI. With the flood of AI solutions in the market, determining the best strategy can be challenging. Additionally, the urgency to modernize has never been greater, driven by evolving policy and constituent demand focused on user experience, speed, and cost optimization. In this webinar, we shared practical insights and real-life public sector us...

Data has become both the lifeblood and the bottleneck of public sector operations. While agencies are inundated with vast amounts of information, much of it remains siloed across disparate systems, hindering their ability to provide swift, transparent, and cohesive services. Legacy infrastructure and fragmented data create significant barriers to informed decision-making and efficient workflows, leaving agencies struggling to meet the growing...

Federal agencies must ensure mission continuity and operational resilience amid evolving risks. In this session, ServiceNow and AJUVO shared how ServiceNow Business Continuity Management (BCM) streamlines COOP programs for greater preparedness and compliance. Attendees learned how to:Modernize business continuity management with centralized, intelligent workflows Leverage data-driven BIAs to prioritize critical services and assets Exercise act...

Delivering workforce efficiency, employee satisfaction, and agile service delivery is becoming increasingly challenging amid legacy systems and fragmented processes. Achieving these outcomes requires federal agencies to adopt a smarter, more unified approach to managing the employee lifecycle. In this interactive Tech Talk, we explored how the ServiceNow AI Platform and Workday work together to deliver a seamless employee experience across HR,...