The concept of artificial intelligence (AI) in the popular imagination tends to be pretty frightening – from HAL, the rogue computer in 2001, to the Terminator movie franchise. The public doesn’t realize that AI is already being used, such as powering the chatbots they use when they talk online with government agencies or their favorite vendors. And the potential exists to remake delivery of services at all levels of government. Th...

Advancing digital services is the #2 priority for states in 2021, second only to cybersecurity, according to the National Association of State CIOs annual survey of top 10 priorities. In the 2021 Technology Forecast, state CIOs listed efforts to respond to and recover from the effects of the pandemic as major drivers of their priorities. When COVID-19 subsides, buildings may reopen and employees return to the workplace, but citizens will be ac...

Advancing digital services is the #2 priority for states in 2021, second only to cybersecurity, according to the National Association of State CIOs annual survey of top 10 priorities. A central element of providing a broader range of digital services to citizens is data management. New services will provide vast new quantities of data, which will require everything from organization and storage to analytics and access control to unlock its pot...

Advancing digital services is the #2 priority for states in 2021, second only to cybersecurity, according to the National Association of State CIOs annual survey of top 10 priorities. Central to providing expanded and new digital services is service delivery. State CIOs are looking to “as-a-service” opportunities to improve internal operations, while citizen-facing services such as broadband access and affordability have become imp...

Advancing digital services is the #2 priority for states in 2021, second only to cybersecurity, according to the National Association of State CIOs annual survey of top 10 priorities. In the 2021 Technology Forecast, state CIOs listed efforts to respond to and recover from the effects of the pandemic as major drivers of their priorities. When COVID-19 subsides, buildings may reopen and employees return to the workplace, but citizens will be ac...

The creation of assembly line manufacturing powered progress in the 20th century. Today that concept is being applied to software development – software factories that give programmers the tools to iteratively build, test and deploy code and applications every day. This concept is being used throughout the federal government, especially within the Department of Defense. The U.S. Air Force has a number of such factories, all working on a...

As modernization efforts continue to transform many facets of defense, missile defense systems are no different. Digital transformation must ensure the interoperability of command and control networks, sensors and Integrated Air and Missile Defense (IAMD) systems. Systems are being built to deliver with the speed, security and insights necessary to maintain current defensive operations, while evolving to meet the future threat environment. Thi...

Rapid deployment of 5G technology is ideally suited to provide new and enhanced services to citizens, according to a new report by Ernst & Young, particularly in urban and suburban areas. To capitalize on this potential, state and local governments, including law enforcement and educational agencies, need to develop clear policy roadmaps covering spectrum usage, infrastructure requirements, use-case pilot programs, and potential challenges...

In an era where citizen expectations are rapidly increasing, government agencies are using technology to transform how they deliver services, whether assisting victims of national disasters, processing applications for veterans’ benefits, or navigating easily through government websites. Join us to explore new practices and technologies that are helping agencies use data insights to modernize and deliver superior citizen services in the cloud.

More than 1.5 billion students – 91.3 percent of global enrollments – were directly affected by school closures because of the pandemic by April 2020, according to the University of Kansas School of Education and Human Sciences. The abrupt requirement to shift away from in-person instruction to online learning had a huge impact on schools, students, parents, and teachers. Join us to hear educational leaders of school systems across...