Are short-term rentals (STRs), often found on sites like Airbnb and VRBO, required to meet the same safety standards as traditional lodging options in your community? While there may be some exceptions, the answer is likely no. With record numbers of new hosts, new visitors, and STR related accidents, now is the time to prioritize life safety in your community.Join Granicus for a 15-minute session with vacation rental safety expert, Justin For...

Every jurisdiction has its excessive requestors--also known as vexatious or serial requesters--that have learned that they are allowed to submit an unlimited number of Public Records requests each day. Although news outlets or media routinely file Public Records/FOIA requests for news stories that benefit the public, they can also be labeled as vexatious requesters due to the sheer volume of requests. Estimates are that the media accounts for...

Residents are expecting more transparency and communication from their local leaders than ever before. In-person engagement methods massively limit the number of people that can participate in their communities, and social media can be unreliable. When the City of Palm Desert, CA ran into these issues, they turned to an online community engagement platform.Within the first year of implementing their engagement platform, Engage Palm Desert, cit...

In the post-pandemic environment, seamless digital service has become a necessity for governments and their constituents. Being able to fill out multiple forms in one place has removed what was once seen as a necessary nuisance by constituents, removing forms as a barrier and ensuring fulfillment of requested services. But how can agencies put these ideas into effective practice?Join Granicus for a complimentary 45-minute webinar to examine ho...

The role of the digital experience is critical for local and state governments. Residents and business owners expect a personalized, intuitive experience in every interaction, and are voting with their wallets as they choose where to live and do business. Governments must embrace the importance of the constituent, employee, and partner experience in everything they do.Join Granicus for a complimentary webinar to discover how the City of San Jo...

Note: Advanced Package for govDelivery is an optional feature. If your organization is interested in accessing this advanced feature, contact support or your Client Success Consultant.We offer monthly live training sessions on the Advanced Package features of govDelivery. These training sessions last roughly one hour and are conducted by a member of our Training Team. During the session your trainer will review the Campaigns functionality, inc...

Public engagement is an important part of creating thriving communities, providing a mechanism for government entities to remain transparent by presenting information, collecting feedback, and engaging in a two-way conversation with their constituents. Public Records Requests (also known as FOIA) is an important component to sharing information and ensuring a spirit of transparency in local government. What many may not realize, however, is th...

Body-worn cameras (BWC), and calls to release their videos, have changed how the public perceives police accountability and transparency putting pressure on public records offices with an increased need for response and need to create policy to meet rising interest.Most police departments don't have the luxury to develop their own policies, and records personnel can find themselves in a difficult position when it comes to responding to public...

With the recent signing of SB1168, Arizona governments now have the power to take action with short-term rentals (STRs) operating in their communities. The removal of the state preemption that prevented communities from developing STR ordinances or enforcement programs in the past, offers a chance for local governments to play a more significant role in preserving community character. How can your community benefit?Join Granicus for a complime...

The requirements for digital government have been growing for years, hastened even more by the pandemic. With seamless, end-to-end service becoming the benchmark for customer experience, many agencies and governments are having to pursue new practices and solutions across multiple areas. Join Granicus for a three-part series to learn best practices for implementing and maintaining equitable service and communication through Granicus' wide suit...