We’ve never been more distracted. Incessant notifications, emails, calls, pings, deadlines, meetings and competing priorities make staying focused nearly impossible. Yet, as a supervisor, it’s crucial to be able to manage these distractions while meeting team objectives. The key is to master time management. Much like our learning styles, there is no one-size-fits-all approach to managing our workloads and calendars. Join us online...

As AI continues to become more widespread, it’s more important than ever that its implementation is responsible, secure, agile and trustworthy. Government employees at all levels need to understand what’s at stake if the technology is used improperly. Join us online Wednesday, May 14 at 2 p.m. ET/11 a.m. PT to hear from government and industry leaders about the core principles that AI users should consider. Specifically, you...

Government agencies understand the importance of operating a secure network, but with millions of endpoints, users and threats, the ability to defend an agency’s networks is constantly morphing. This changing landscape creates real difficulties for cyber professionals and government employees. However, new technologies, processes and workforce improvements are balancing the scales. Join us online Wednesday, May 7 at 2 p.m. ET/11 a.m. PT...

Chatbots have grown in popularity for good reason: They’re friendly, helpful, and do a great job making information readily available. In government applications, the benefits are arguably even more significant. They’ve become a reliable tool for delivering constituent services while saving agencies time and resources. Whether your organization is toying with the idea of implementing bots to support your CX efforts or is ready to d...

For better or worse, output is generally considered a key indicator of productivity at work. But when all the focus goes into how much work we’re getting done, burnout is an obvious consequence. As supervisors, this can be a very difficult thing to manage. How can you lead an effective team that meets goals and expectations while also protecting yourself and your team from burnout? Join us for a virtual discussion on Monday, April 28 fro...

When tensions are high, priorities are shifting and an organization is changing, it’s critically important to have a voice and communicate clearly. Knowing how to get your point across in a meeting or presentation can make all the difference in a project’s success or even determine the next step in your career. Join us in person at the GovLoop office in downtown Washington, D.C., on Wednesday, April 23, 4:30-7 p.m. ET to hear from...

Agencies are tasked with protecting their networks from cyberattacks, but there is no longer a perimeter that makes it easier to defend. Instead agencies need to rethink how they secure every device connecting to an agency network. Considering the number of connected devices — hundreds of thousands — it’s best to ensure sound security. Join us online Wednesday, April 16 at 2 p.m. ET/11 a.m. PT to learn from government and ind...

While customer experience (CX) is critical to the success of your mission, agencies often encounter issues when CX is not integrated into every part of the organization. Without a high-level, holistic approach, your agency might have trouble delivering a consistent level of service to its constituents. Join us online Monday, April 14, from 4-4:30 p.m. ET/1-1:30 p.m. PT to hear from an expert as we discuss how to improve CX-savviness across you...

Government agencies face an evolving landscape of cybersecurity threats, with insider risks posing some of the most complex challenges. Whether driven by malicious intent or negligence, insider threats can compromise national security, disrupt operations, and expose sensitive data. Agencies must adopt proactive strategies to mitigate these risks effectively. Join us online Wednesday, April 2 at 2 p.m. ET/11 a.m. PT to hear from government and...

Have you taken time to consider the experience citizens have when making payments to your agency, or even what it’s like for front-line staff? A candid look often reveals public agencies are decades behind the best payment technologies available to consumers. That’s starting to change, though, and in this webinar, you’ll learn what’s possible and how modern payment tech can level up the resident experience with your age...