Change has been constant this year, including how public servants get their jobs done. The pandemic public health crisis and cultural issues reaching a boiling point meant that government employees saw some of the biggest challenges of their lifetimes arise over just the past few months. A common thread through all this disruption for every level of government has been the role that technology plays to support mission-critical work. How has te...

Smart communities push aside politics and preconceptions in favor of data and analytics to make decisions. High-performing organizations are using location as the standard analytical approach to achieve new insight. Increasingly, smart devices, the internet of things and cloud computing are feeding data on the locations of people, nature, vehicles, and infrastructure. Join us online Thursday, Nov. 5 from 2-2:45 p.m. ET/11-11:45 a.m. PT to lear...

State and local governments faced challenge after challenge in 2020. They’ve been at the front lines of the COVID-19 pandemic, natural disasters and demands for racial justice. All the while, resources are coming up short and employee morale is impacted. How are agencies overcoming these challenges? And how can they learn from one another? Join us online Wednesday, Nov. 4 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear from state and local...

The IT networking world is evolving rapidly, as more government workers are in the field or working remotely than ever before. However, this new universe of cloud and mobility can’t be built or scaled on the network architectures of the past. As digital transformation accelerates, demand on agency networks intensifies and creates cybersecurity risks, allowing bad actors to exploit security flaws that jeopardize government data. To keep t...

HDHP. HMO. PPO. CDHP. Understanding your benefits plan options can be confusing. Open Season – when federal employees can select or update their benefits packages – is quickly approaching and begins on Nov. 11, 2020. But don’t panic, our free upcoming online training on Tuesday, Oct. 20 from 2-2:50 p.m. ET/11-11:50 a.m. PT will cover everything you need to know about benefits and prepare you to make an informed decision. Spec...

Empathy in the workplace. What does it mean? What does it look like in practice? While most of us strive to incorporate empathy into how we treat others, it can be difficult to understand how this works in a professional setting. Join us online Wednesday, Oct. 14 from 2-2:50 p.m. ET/11-11:50 a.m. PT to learn the elements that make up empathetic leadership, including active listening, constructive feedback, inclusive team-building, conflict res...

COVID-19 has radically altered the nature of work, the workforce and the workplace. The prevalence of remote work precipitates major changes in government hiring, retention and reskilling. Agencies now more than ever need a data-driven, technology-enabled approach to matching people with government priorities. Join us online Thursday, Sept. 24 from 2-2:45 p.m. ET/11-11:45 a.m. PT to hear government and industry experts discuss how to leverage...

Data is everywhere. You can track pretty much everything, from the number of steps you take in a day, to your most played song, to the number of emails you send. However, most of us are not data scientists. So how can you get comfortable using data and metrics to make your arguments stronger, your meetings more fact-based and your decisions more informed? Specifically, you’ll learn: How to understand data and translate it into actionable...

Past and present emergency response has highlighted the importance of clear, concise, trackable messaging from government agencies to the citizens they serve – and vice versa. However, creating personalized outreach and engagement is not always easy. Citizens want online interactions to be seamless and easy to access from any device, especially during a global pandemic. Join us online Wednesday, Sept. 16 from 2-2:45 p.m. ET/11-11:45 a.m...

Agility, access and reliable tools are essential for agencies to meet mission objectives, especially now during the COVID-19 pandemic. Governments are trying to improve application development time and reliability with open source tech like Kubernetes container solutions. Join us online Thursday, Sept. 10 from 2-2:45 p.m. ET/11-11:45 a.m. PT to learn the basics of how agencies can optimize their application environments with open source and Ku...