Cyberattacks are headline news. If you turn on the TV or read a news article, you know that the biggest, brightest and most innovative companies and federal agencies are constantly being targeted by malicious actors. One of the reasons the federal government is so vulnerable to these attacks is their reliance on old, outdated technologies – technologies that are at or near their end-of-life dates, which means that they are not able to be...

It’s all about data. Data has the power to drive decision making and transform the way we think about the world around us. And government is home to some of the largest troves of data in the world. The problem is that often government doesn’t know how to process all the data it has. Gov doesn’t always have the analytics in place to take data from numbers on a page to actually useful information. However, there are government...

Many government organizations conduct field operations. Whether it is a scientist validating remotely sensed data or a National Guardsmen performing damage assessment after a hurricane, field operations staff are crucial. Join government leaders and GIS professionals after work for a free meetup on Thursday, March 30 from 6 – 9 PM to learn about how GIS technology can help optimize field operations. You will learn how GIS can help you: S...

Sometimes you have to be the hero of your own story. Promotions or new careers rarely just fall into your lap. You have to be a very active participant in your own career growth in public service. But how do you do that? How do you empower yourself? The first step is to create your personal brand – or your own marketing campaign for your career. Take part in the Next Generation of Government Training Summit with a free on-demand training...

The nuts and bolts of how your agency’s IT infrastructure operate are failing. Many federal IT networks are struggling to keep up with ever-increasing performance demands. Increased mobile use, expanded telework, video, cyber risks and bandwidth-hungry apps are straining even the most robust agency infrastructures. IT leaders in many agencies are responding by shifting to a software-driven model of delivering advanced network functionali...

Gone are the days when cybersecurity issues were relegated to the back office IT shops. Now security is a part of how all of government works. However, just because maintaining high performing cybersecurity systems is a major priority for all agencies doesn’t mean there aren’t still challenges. Everything from ransomware, to insider threats, to optimizing cyberphysical systems are critical issues for agencies. In order to better un...

Migrating to the cloud can be challenging for any organization, but it’s especially complicated when government services are involved. So, when the State of Texas decided that it had to corral rising IT costs – while expanding services to its booming population – leaders knew it wouldn’t be an easy fix. The Lonestar State also had to overcome the limitations of legacy infrastructure and simplify processes in order to su...

Governments are home to terabytes of information – information that can affect the ways citizens live, work and grow. So getting the right information into the right citizens’ hands at the right time has to be the top priority for government communicators. Just consider all of the health alerts government’s provide, things like food contamination alerts, drug safety and even advice on how to stay fit. The trick is figuring ou...

Gone are the days where paper medical charts ruled. Now you can talk to your doctor on your laptop, make medical appointments on your phone, and wear any number of trackers to assess your health. Doctors and the healthcare system are taking advantage of this technology, too – hospital medical devices are connected via the Internet of Things; patient data is stored in the cloud; and Electronic Health Records allow providers to manage pati...

In a recent GovLoop customer experience survey, 45% of respondents said their customer experience is either not good or needs improvement. And nearly 93% said they do see improved internal employee engagement as a key factor in improving customer experience and engagement. So, what is the correlation between customer experience and employee engagement? The internet, mobile devices, and swaths of data have dramatically changed the way citizens...