2020 demonstrated that supporting digital citizen services is more important than ever. Citizens turned to the state, local, and regional governments for answers to urgent questions, and they expected a consumer-like service experience to help them find those answers. It's crucial that state and local governments streamline processes and provide efficient, intuitive digital-first experiences to their citizens, residents, and businesses. Join S...

How is your organization navigating the new hybrid workplace and workforce reality? Times have changed and now what employees value most is the flexibility to work how and where they want. Learn how to enable the right HR transformation strategy for creating a more connected experience that empowers your employees wherever they are most effective. Having an effective HR transformation strategy that connects and guides your employees through th...

After spinning off from Dow and Dupont, Corteva, an agriscience organization, needed to revamp its processes and create workflows that catered to its own specific needs. To meet these requirements, Corteva turned to ServiceNow® IT Service Management (ITSM) and our out-of-the-box functionality, believing it to be the obvious choice to unify processes and services on one platform. ServiceNow ITSM proved to be such a success, the company then...

With too many tools and manual processes slowing down services, Palo Alto Networks needed to find a solution to modernize their legal workflow processes quickly. Register now to learn how their manual processes were consolidated onto a single workflow platform to streamline legal processes in less than 12 weeks. There will be a Q&A session for your chance to ask questions and get further insights! The webinar will cover: The benefits gaine...

* 1:30 pm AEST You’re invited to join us for an exclusive in-depth discussion about how an integrated risk program with ServiceNow can manage Employee Relations and Workplace Health and Safety. Join Danielle Magnusson and Sameel Limbada of ServiceNow as they discuss the importance of mitigating regulatory risks to keep employee’s safety at heart. The recent Respect@Work: Sexual Harassment National Inquiry Report in Australia will b...

*1:30 pm AEST You want to ensure your organization’s business-critical services always remain available and responsive, but excessive event noise, disjointed manual tools, and siloed operations challenge this goal on a daily basis. Meet AI Powered Service Operations and ServiceNow® Predictive AIOps. Register now to learn how this powerful new solution can dramatically improve the health of your digital services, enabling you to: Pred...

70% of executives are accelerating their pace of digital transformation—enabling greater enterprise agility.* And as delivery methods must adjust to changing circumstances, Hybrid is emerging as the dominant model for today’s business needs. To fully reap the benefits however, you must understand how the Hybrid delivery model works and fine-tune it to maximize its potential. Join our webinar as we share best practices in meeting th...

Microsoft is likely one of the software vendors you spend the most money on because their products are likely essential to your business. But how do you know if you are optimizing your spend? Like most large software publishers, Microsoft licensing can be challenging to track and can lead to surprise over-spending and out-of-compliance audit risks. ServiceNow has the solution. Manage this complexity and reduce your software costs with ServiceN...

ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work. Behind every great experience is a great workflow. Sign up to stay informed about Knowledge 2021 keynotes, speakers, and events.

The pandemic showed the clear need for digital transformation and agility in government —especially for programs like unemployment insurance that administer federal funding at the state level. As the COVID-19 crisis enters its second year, it has never been more critical for state governments to deliver federally funded benefits efficiently to Americans who are relying upon that aid. With the recent American Rescue Plan Act (ARPA), fede...